Why do we willingly hand over $7 for a mocha chai grande latte, but then balk at the ever increasing price of stamps? Join us next Monday, March 1st, here at K&L Gates, to hear library consultant and professional speaker, Pat Wagner. Her program: “Good, Cheap and Fast or Perfect, Free and Instantly: Understanding the ‘Iron’ Triangle'” will explore the interplay between Time, Money and Quality. How do we communicate our value to our customers when our stock-in-trade, information, has no inherent monetary value?
For those of you who have not heard Pat Wagner speak before, you’re in for a real treat. She has worked as a library trainer and consultant since 1978, speaking at major library conferences such as ALA, AALL, and MLA. LLOPS members who have heard her speak, can attest that she is a highly entertaining and engaging speaker. We’re fortunate to have her here, as part of her 2010 Pacific Northwest speaking tour.
Please email Barbara Swatt Engstrom by Wednesday, February 24th, if you would like to attend. The program runs from 3-4:00, followed by a social hour.